Fully understand the requirements of the customer

As an employee of a textile trading company, when dealing with a printing and dyeing factory, it is found that after orders are issued to printing and dyeing factories, it is impossible to always complete business operations smoothly or step by step, and almost every order may encounter many complicated and trivial tasks. The problem needs to be solved. Although these problems are generally not high-tech problems, once they are not dealt with timely or handled improperly, they may affect the quality of dyeing and finishing products and delivery date, and may also lead to greater commercial risks. If you learn how to deal with printing and dyeing factories, you have a thorough understanding of the day-to-day operations of printing and dyeing plants, and know how to properly deal with some of the trivial and thorny problems encountered, you can easily resolve the potential risks in the implementation of commercial contracts. This is also crucial for the successful completion of the work of the trade department. To this end, we suggest the following points that are worth our attention.

Fully understand the customer's requirements, this is the first time to get clear from the customer when receiving a specific order. The requirements of the order include the specific fabric types, organization specifications, processing requirements, quantity of goods to be ordered, delivery date of each color, etc. In addition, we also pay special attention to quality requirements and receiving standards, and To initially determine whether the quality standards proposed by the customer are reasonable, whether the printing and dyeing plant can meet this requirement.

In addition, if the customer is requesting the delivery of dyed and finished fabrics, it is also necessary to understand as far as possible the specific use of the finished fabrics and the location of the garments. In particular, attention should also be paid to whether they should be used in conjunction with other types of fabrics, such as the same garment. With the use of printed fabrics and dyed fabrics, it is also possible to combine organic fabrics with knitted fabrics. It is worth noting that there is an issue of matching colors and shades.

There is a saying in management that "details determine the success or failure." This sentence is also suitable for use in work. Having mastered these detailed information can be well understood. In some specific situations, this information may be useful for dealing with some difficulties later.

The quality requirements for finished products for printing and dyeing shall include the appearance acceptance standards, intrinsic quality inspection items, and the testing standards used, and the indicators required by the customer. After clarifying the test items and standards, the customer’s requirements must be accurately communicated to the printing and dyeing factory at the first time, and the printing and dyeing factory’s reviewing personnel should be requested to confirm the article’s quality clauses one by one. If the factory has different views on the content of relevant standards, it should also do a good job of communicating in advance and feedback the opinions of the factory to the customers. The traders play a bridge role between the customers and the factory. After careful work, the printing and dyeing plants The client reached consensus and reached an agreement.

If necessary, traders can also invite their own customers to visit the printing and dyeing factories. They can allow the customer managers to communicate face-to-face with the printing and dyeing plant engineers to promote mutual understanding. This will be more conducive to future cooperation. This is also a common practice for traders. In this process, traders do not have to worry that customers go beyond their own business directly with the factory. Many years of facts prove that the middlemen have value, and the value lies in that the middlemen can provide customers with better and better services (including payment of funds and Take risks, etc.> Traders have an irreplaceable role in this regard.