Dry cleaners laundry cashmere wool

Summary:

Legal Evening News (Reporter Ma Xiaoqing) “The cashmere coat was sent to the dry cleaners and it was turned into a wool coat.” Recently, Mr. Long, who lives in Beibei Road, Xicheng District, has encountered troubles in dry cleaning clothes and used dry-cleaning cashmere coats. When he took the clothes, he found that he had turned into a wool coat, and the clerk insisted that it was Mr. Long's clothes.

At present, the dry cleaners manager has promised to help Mr. Long find clothes, if not find compensation.

Event Cashmere Coat Delivery "Wash" into Wool

On April 7th, Mr. Long took a cashmere coat to dry cleaning at Meilanjiade Health Laundry in Beibei Road, Xicheng District. “When writing a list, the clerk wrote a 'wool coat' as a 'wool coat'. "Mr Long told reporters that after he saw the clerk writing something wrong, he reminded the clerk, but the clerk said:" It doesn't matter if it's wrong. It's all your clothes."

On April 18, when Mr. Long came to the dry cleaners to pick up his clothes, he found that the wool collar of the cashmere coat had disappeared. The clerk said that Mr. Long helped him find it and let Mr. Long come back for it again.

During this period, Mr. Long repeatedly called the dry cleaners and asked if the fur collar was found, but the shop's response was not found.

On May 21, Mr. Long came to the dry cleaners again to look for clothes. After waiting for more than an hour, the clerk pulled out a black coat and told Mr. Long that the collar was found.

When Mr. Long got his clothes, he found that his clothing was not his own. The clothes were bigger and heavier than before. Even the brands were different. "This dress feels hard and texture has changed from cashmere to wool," Mr. Long said.

The clerk insisted that the coat was Mr. Long, and said that it was impossible to have two such similar clothes in the store at the same time.

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Promises to find clothes can not find to lose

Yesterday, the reporter followed Mr. Long to the dry cleaners again. Mr. Long tried on the spot for the reporter to wear the clothes provided by the clerk. Mr. Long is relatively thin, height 1 meter 65, the reporter saw the number of clerk in the hands of the clerk is 185/104A, Mr. Long after wearing it looks very inappropriate.

Mr. Long said that his cashmere coat was bought in Shenzhen and it cost 12,000 yuan. Beijing has almost no such small clothes. Subsequently, the clerk called the manager of the dry cleaners Tang. Manager Tang said after learning about the incident, it was possible that the clerk had made a mistake when labeling and confused the clothes.

Manager Tang stated that he will give Mr. Long a reply at noon tomorrow at least. If the clothes found will be returned, he will be compensated according to the price.

Mr. Long was quite satisfied with Tang's reply and stated that if Tang's manager can honor the promise, he will no longer pursue it.

Prompt to write a detailed list when sending laundry

Yesterday, the reporter consulted with Mr. Lu Yun of Beijing Huijia Law Firm on this matter. Lu Yun lawyers remind consumers that they must choose a legal and effective dry cleaners with business licenses. Don't just choose low-cost street shops. When you send laundry, you need the brands, colors, styles, and damages of clothing. The contents are clearly written and clearly marked in the receipt after the parties have agreed to it so as to avoid disputes in the future. Text / Reporter Ma Xiaoqing

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